These Terms and Conditions govern your use of BotSpins Casino services. By registering an account and using our platform, you agree to comply with all provisions outlined below. Please read this document carefully before participating in any gambling activities.
Account Registration
Eligibility Requirements
Players must meet the following criteria to maintain an account:
- Minimum age of 19 years (or legal gambling age in your jurisdiction)
- Canadian residency or citizenship
- Not self-excluded from online gambling platforms
- Not listed on any sanctions or prohibited persons lists
- Providing accurate personal information during registration
Account Verification
Identity verification is mandatory before processing withdrawals. Required documents include:
- Government-issued photo ID (passport, driver’s license, or provincial ID)
- Proof of address dated within 90 days (utility bill, bank statement)
- Payment method verification (card photo, e-Transfer confirmation)
Verification typically completes within 24-48 hours. Accounts with discrepancies face suspension pending resolution.
One Account Policy
Each individual may operate only one account. Multiple accounts result in immediate termination, forfeiture of balances, and permanent exclusion. Shared household members must register separately using distinct payment methods.
Deposits and Withdrawals
Deposit Terms
Minimum deposit amounts vary by payment method:
| Method | Minimum | Maximum | Processing |
|---|---|---|---|
| Interac | $20 | $10,000 | Instant |
| Credit Card | $10 | $5,000 | Instant |
| Bitcoin | $25 | $50,000 | 10-30 min |
| Bank Transfer | $100 | $25,000 | 1-3 days |
Deposits must originate from accounts in the player’s name. Third-party deposits are prohibited and refunded to source.
Withdrawal Conditions
Withdrawal requests process within 24 hours for verified accounts. The casino reserves the right to request additional verification for withdrawals exceeding $10,000 or exhibiting unusual patterns.
- Minimum withdrawal: $50 CAD
- Maximum weekly withdrawal: $50,000 CAD (VIP limits negotiable)
- Funds return via the original deposit method when possible
Bonus Terms
General Bonus Conditions
All promotional offers carry specific terms. Unless stated otherwise:
- Wagering requirement: 35x bonus amount
- Validity period: 30 days from activation
- Maximum bet during wagering: $10 per round
- Game contributions: Slots 100%, Table games 10%, Live casino 10%
Bonus Forfeiture
Bonuses and associated winnings void if:
- Withdrawal requested before completing wagering requirements
- Maximum bet limits exceeded during bonus play
- Excluded games played with active bonus
- Validity period expires with incomplete wagering
- Evidence of bonus abuse or irregular play patterns detected
Promotional Abuse
The casino reserves sole discretion in determining promotional abuse. Patterns triggering review include:
- Minimal risk betting strategies designed solely to clear wagering
- Syndicate play or coordinated bonus exploitation
- Multiple accounts across related platforms
- Irregular deposit/withdrawal cycling
Responsible Gambling
Player Protections
BotSpins provides tools supporting responsible play:
- Deposit limits (daily, weekly, monthly)
- Session time reminders
- Loss limits and reality checks
- Self-exclusion options (temporary and permanent)
- Account cooling-off periods
Self-Exclusion
Players may self-exclude for periods of 6 months, 1 year, or permanently. During exclusion:
- Account access is blocked
- Marketing communications cease
- Remaining balances are withdrawn (minus active bonus funds)
- Reactivation requires formal request after cooling period
Problem Gambling Resources
Canadian players experiencing gambling difficulties should contact:
- ConnexOntario: 1-866-531-2600
- Responsible Gambling Council: responsiblegambling.org
- Gamblers Anonymous: gamblersanonymous.org
Intellectual Property
All content, software, and branding remain the exclusive property of BotSpins Casino and its licensors. Players receive limited license to access services for personal entertainment only. Reproduction, distribution, or commercial use is strictly prohibited.
Limitation of Liability
The casino provides services “as is” without warranties of uninterrupted access or error-free operation. Maximum liability is limited to the balance of the player’s account at the time of any dispute.
Dispute Resolution
Disputes should first be directed to customer support for resolution. Unresolved matters may be escalated to the licensing authority (Curacao Gaming Control Board) for mediation. The casino cooperates fully with regulatory investigations.
Amendments
These terms may be updated periodically. Material changes are communicated via email to registered players. Continued use following amendments constitutes acceptance of revised terms.
Governing Law
These Terms and Conditions are governed by the laws of Curacao. Players agree to submit to the jurisdiction of Curacao courts for dispute resolution.
Contact Information
For questions regarding these terms, contact customer support via live chat or email. Response times average under 24 hours for written inquiries.